Help & Information
What if I haven't received my order
If you haven't received your parcel within 1 week please contact us and we will take action to resolve the problem.
We use Royal Mail. Please be sure to check whether your parcel has been left with a neighbour or in the porch, garage etc.
Also, you can check with your local Royal Mail delivery office to see if they are holding the parcel. If so, you can ask them to arrange re-delivery.
Damages
If your order arrives damaged please let us know as soon as possible so we can arrange replacement of the damaged items.