Damages & Replacements
Our warehouse dispatches hundreds of parcels each day and takes great care to ensure orders are packed securely and correctly.
If your parcel arrives damaged or incorrectly packed please email or telephone us and we will arrange for an immediate replacement to be sent.
Ordering & Payment
Payment Options
Online Payment
Credit Card Security
Check out with PayPal
Order by Post
Order by Telephone
Delivery & Order Tracking
Delivery & Tracking
Free UK Delivery
Shipping Rates
Delivery Schedule
Busy Periods
Delivery to a Different Address
No One Home (to take delivery)
Leave Parcel in Safe Place
Where's my Parcel?
Returns & Refunds
Returns & Refunds Policy
Freepost Returns Label
Cancellation Policy
Complaints Procedure